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Cost effective
Contacting your clients by phone or by post costs a lot of time and money. Interacting with them via SMS lowers the total communication cost significantly.
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Fast
SMS is sent in real time and is read immediately. This is perfect to communicate urgent and important information (appointments, crisis alerts, delivery info,…)
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High Impact
98% of all SMS messages are opened and read. For e-mails this is less than 40%.
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Large reach
102% of the Belgian population has a mobile phone (which means a lot of people even have two!). No other communication device is so widespread.
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Personal
People regard their mobile phone as a very personal device. Contacting your customer by SMS will be considered a personal service.
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Interactive
Your customers have the option to send you an immediate reply or respond with feedback. SMS is the most suitable direct response medium.
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Modern
Everyone uses letters and e-mail. Be original and surprise your customers with a SMS. It will give your company a modern and technologically advanced profile.